Review Collection
Our Strategic Review Collection Approach
Discover & Engage
We help connect with your customers through personalized engagement strategies that encourage them to share their experiences. Using targeted communications, we make it easy for them to start reviewing. We build a personalized landing page featuring your logo, a personalized message, and buttons linked to each applicable social media platform, enhancing your brand presence.
Strategize & Simplify
Our platform offers a simple and intuitive interface for review submission. Customers can choose their preferred platform—Google, Yelp, or Facebook—with just one tap, making the process straightforward and hassle-free. Additionally, we generate a custom banner on your landing page to offer incentives for a next visit, driving repeat engagement.
Execute & Collect
Through seamless integration on all devices, customers can leave reviews effortlessly, whether they are at home or on the go. Our technology ensures that each step from tapping to review submission is smooth and user-friendly. We offer two models for review collection: one via SMS and the other via a Tap or QR code, utilizing a smart card to accommodate diverse customer preferences.
Analyze & Amplify
Our platform provides essential analytics on your review collection campaigns, including metrics on messages sent and opened, and usage of the Tap Review card. These insights help you optimize your strategies and enhance customer engagement. We equip you with the tools to amplify positive reviews across various platforms, increasing visibility and attracting more customers.